Quality Policy

Multimatic is driven to exceed customer quality, technology, cost, delivery and service expectations, and is committed to:

• Providing education and training for all employees to support their job requirements, skills development and, as a top priority: health, welfare and safety.
• Providing exceptional quality products and services which consistently meet or exceed all customer requirements and expectations.
• Maintaining a formal quality system meeting all ISO 9001, IATF 16949, ISO 26262 and ISO 21434 specifications and requirements as applicable.
• Multimatic executive management fully support an organizational culture of safety and security in our product development.
• Fostering an atmosphere of continual process improvement and problem prevention.
• Supporting the development, implementation and improvement of the effectiveness of our Quality Management Systems.
• Developing quality objectives that are quantitative and periodically reviewed for continuing suitability.
• Communicating our mission and quality objectives to all employees so that they fully participate in attaining those objectives.
• Empowering employees so that they actively contribute to improving the systems that affect their work and the quality of the products and services that we supply.
• Providing an environment that supports teamwork and allows each team member to achieve personal growth and positive job satisfaction.
• Ensuring that our suppliers are an integral part of our simultaneous engineering activities and essential partners in our ultimate product solutions, quality, service support and customer satisfaction.
• Being recognized by our employees, customers, suppliers and other business partners for excellence and integrity in the conduct of our business.