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Quality Commitment

Multimatic is an ISO/TS 16949 Full Service
Tier-1 Supplier to the Global Automotive industry

Kaizen

One-word definition of continuous improvement
“Elimination of Waste” has been an operating philosophy since the inception of Multimatic
Working with the Kaizen Institute of America since 1994
Participation at all levels of the organization
Over 150 implemented improvements, per plant, per month!

Multimatic Supplier Development Manual (SQA)
Quarterly Tier 2 Supplier Performance Reporting (quality, cost, delivery and engineering support)
Long term cost agreements
Tier 2 supplier capacity surveys
CAD capability survey
Cost Reduction Suggestion Plan
APQP project management training and auditing
Supplier Electronic Data Interface (EDI)
Supplier recognition program
Multimatic evaluates supplier performance throughout the selection process
Multimatic uses an internal database application to track and evaluate supplier performance

Program Management and Quality Systems compliant with AIAG TS16949 and ISO14000 standards. Certified Full Service Supplier.

TS16949 certified organization with ISO9001 designation (design & manufacturing capabilities)
Involves multi-disciplined teams for the following tools;
- DFMEA
- DVP&R
- PFMEA
- Control Plans
Pictorial operator instructions (visual management)
Extensive use of poka-yoke techniques, identified within DFMEA/PFMEA meetings
e.g. In die sensors, mechanical probes on-line, fiber optics)

Variety of Quality Assurance related tools:

Statistical process control/process capability studies
Design of experiments
Gauge R&R
CNC coordinate measuring machine
Defective material notice analysis associated with monthly quality operating system meetings
Computerized Supplier performance rating database
Parts per million calculations
Computerized weld test database, macro-etch capabilities for weld penetration, etc.
FOCUS ON DESIGNED IN QUALITY